You can message the host through the messaging services to confirm availability before booking, if the space is booked by others, you will know immediately the dates are not available. If you need to visit the space, feel free to communicate with the host on the platform. Messaging and paying through the platform is the only way to be protected under our cancellation & overtime policies, dispute resolution process, and fraud safeguards.

In case you change your mind, you can always do it for free within 24 hours after booking. Check our Cancellation & refund policy for more information

You can do anything you wish in the space you book, from meetings, parties, weddings, mini concert and anything that you need an extra space for. However, it is up to the hosts to approve your request based on the type of activities hosted. There are some abiding rules that you need to be aware of when booking, please follow the house rules set by the hosts to ensure a healthy community on Chupspace.

We currently accept debit & credit card payment through Stripe Inc. All payment goes through a compliant gateway provider to ensure that your payment is safe and Chupspace holds no rental charges but will be responsible to liaise with Stripe Inc. on any disputes, refunds & payouts whenever necessary.

We’ve set certain guidelines for the hosts when they list their space, which includes verification, preview of spaces & more. We send a team to verify the space before listing it on the platform to ensure only the best quality and experience.

It is complete free to use the platform to search, inquire and chat. You will only have to pay when you wanted to book and use the space. All bookings through Chupspace are governed by our policy where we acts as a middleman to ensure the quality & services of the host. 

A typical event all starts by having the right space. When you’ve found your perfect space and placed your booking, you can get in touch with our team for any additional services & items that you need for your event. From a simple food catering to a professional photographer, you can host a perfect event, meeting or any activities through a few simple clicks and our team will take care of the nitty gritty matters.

We pride ourselves on transparent prices, where all our suppliers & hosts are provided to you at a lower price as compared to you getting an outsourced provider. Chupspace takes no markup other than the service fee that we are to charge at the end of the booking, where you are able to view upon checkout. We get cheaper price by dealing with suppliers on volume, which means more people use the platform, the cheaper it will be.

When you found a space that you wish to book, simply fill in the booking form at and the host will receive a notification on your booking. No fees will be collected for inquiry, so feel free to send multiple inquiries to other spaces that you’re interested in. Once the host accepts your booking, you will need to make payment online to secure the space. All payment goes through a safe payment gateway Stripe Inc.

Yes, for any bookings that is made through Chupspace platform will be secured by our Refund & Cancellation Policy. We make sure that you get full refund for your booking if you cancel the booking 28 days before the booking date. You pay your booking fees upfront to secure the space and we only release the fees after you used the space. You can also check on the space’s rating and reviews before placing a booking to make sure it suits your needs.